Refund Policy

Effective: January 1^st, 2025

Day Pass (one-time)

Day Pass purchases provide immediate 24-hour access to Pro features and are generally non-refundable. If you experienced a technical issue preventing access, contact marketing@posteryx.com within 24 hours and we’ll make it right.

Subscriptions

• Subscriptions auto-renew until canceled.
• You can cancel anytime; your access remains active until the end of the current billing period.
• We do not offer prorated refunds for partial periods.

Billing issues & chargebacks

If a payment fails or you see an unexpected charge, contact us first at marketing@posteryx.com. We can often resolve issues faster than your bank.

How to request help

Email marketing@posteryx.com with your account email and a brief description.